Account Compromised?

Modified on Fri, 5 Jan at 2:05 PM

Unfortunately if your account is compromised meaning someone else has gained access to your wallet. Then in this case we are not able to recover the account in anyway.

Lets say your wallet has your POLYGON,ETH (EVM) accounts and your EOSIO accounts and someone has gained access to your EVM wallet, then in this case we are not able to unlink the EVM account from the wallet. We do not have your private key store nor we can make any changes to your account.

In this case we suggest making a new wallet and transferring your assets to your new wallet. 

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